News & Blog

Candorvision COVID-19 Response – Update

The safety of patients, eye health professionals, our business partners, our team and their families, continues to be our top priority.

Candorvision has been implementing contingency measures to ensure continuity of supply and communications. Our entire team is working remotely, continuing operations and providing clinic and patient support during our usual business hours of Monday to Friday, 9 a.m. to 5 p.m. EST.

Candorvision treatments continue to be available at selected optometry clinics and behind the counter at the usual major pharmacy chains. NEW: ALL our products can now be ordered by most independent pharmacies and smaller pharmacy groups via Canada’s largest wholesaler.

If you are concerned about the availability of your favorite Candorvision treatment (HYLO®, HYLO®GEL, HYLO®-DUAL, OCUNOX® Eye Ointment, CALMO® Eye Spray, CALMO® Lid Care or our NEW NACLINOTM sterile lid wipes), we recommend that you call your local optometry clinic or pharmacy in advance to inquire about possible delivery or pick-up options.

Candorvision is a Canadian-owned and operated company. Eye health professionals such as ophthalmologists and optometrists as well as their patients have always been our main priority since the very beginning seven years ago. Working together, we have elevated the standard of care for Canadian dry eye patients to a new level. HYLO® has been established as the “Gold Standard” in preservative-free, phosphate-free and dry eye treatment and thereby improving the health and well-being of millions of patients.

We are optimistic about the future! With some provincial restrictions already lifted and others imminent, we look forward to working closely with clinics, pharmacies and their patients each step of the way to recovery. With health and safety as THE most recent top patient priority, now is the time to remember: Don’t forget about your eyes, your eyes are everything!

We are committed to keeping you informed as the situation evolves. Thank you for your kind support!

Your Candorvision Team!

©2022 CandorVision (a division of Candorpharm Inc.)

CP 23073 Montreal, Canada, H4A 1T0